Neighbourhood Watch Bulletin for 2020-04-14

This week’s topics:

  • Text and online chat tool – Fighting abuse at home.
  • Letter from Chief Sloly – COVID-19.
  • Life savers – Naloxone.
  • OPS service changes.

If you’re interested in helping out, see our Neighbourhood Watch Page.

– Alex

—– Forwarded Message —–
Subject: Neighbourhood Watch Bulletin — April 14, 2020
Date: Tue, 14 Apr 2020 15:00:33 -0400
From: Darren Joseph <>

1. Text and online chat tool

Crime Prevention Ottawa (CPO), the Ottawa Coalition to End Violence Against Women (OCTEVAW), Interval House of Ottawa and the Eastern Ottawa Resource Centre are pleased to announce the launch of Unsafe at Home Ottawa, a text and online chat tool that allows victims and survivors of domestic violence and abuse to get help and support.“The service was created for those who may find it impossible to reach out by calling a crisis line when trapped at home with their abuser due to the ongoing COVID-19 pandemic and physical distancing measures,” says Erin Leigh, Executive Director of OCTEVAW. “We want to make sure women have access to the services they need.”

About Unsafe at Home Ottawa:

  • Text and online chat service available 7 days a week from 8:30 am to midnight.
  • Safe, encrypted technology ensures conversations are confidential and secure.
  • Trained counsellors provide advice, referrals and support in English and French.

CPO Executive Director Nancy Worsfold is encouraging everyone to spread the word about this valuable tool. “Some of our friends and neighbours are living with abuse in their homes. Unsafe at Home Ottawa provides a secure, supportive way to reach out for help and advice. Now, more than ever, we need to look out for one another.”

2. Letter from Chief Sloly

Dear Community Members,

I am providing you an update on policing efforts during this public health emergency called the COVID-19 pandemic.

The Ottawa Police Service (OPS) is working closely with Ottawa Public Health (OPH), who is leading the response to the COVID-19 pandemic in Ottawa. Community health and well-being must be at the forefront of this emergency.

We know that this is a difficult time for residents of Ottawa. Thank you for staying home, practicing physical distancing, and avoiding gatherings. These are very important measures that we all need to continue to protect public safety and well-being. By staying apart, we can reduce the spread of this terrible virus in our community.

I also know there are many concerns about this emergency and how vulnerable groups could be impacted in our city – women and children facing domestic violence, children and youth, seniors, people with disabilities, homeless and street involved people, newcomers and racialized communities, people with mental health concerns, and other marginalized groups.

Here is how we are working together to address concerns and protect communities during this emergency:

1. Engagement and Education: We are working with public health and other city partners to ensure the focus is on a public health. Together we are focused on education and warnings first and foremost – to ensure compliance. Issuing tickets is a last resort (for example, repeat complaints).

2. Requesting Identifying Information: OPS will support Ottawa Bylaw who is the lead for enforcement of the emergency act. There are strict rules when we can ask residents for identifying information (for example to issue a ticket under the act). It will not be used for any other purpose.

3. Supervision: Supervisors will be involved when an officer decides to move from public education and warnings to enforcement of the emergency act.

4. Training: Officers have completed human rights and bias awareness training. They are also receiving regular updates and training for policing during this emergency.

5. Reporting & Monitoring: We will be transparent and provide regular updates for OPS enforcement activities.

We will continue to work in partnership with city and community partners like the Community Equity Council to ensure professional, ethical, and equitable policing.

You are encouraged to visit Ottawa Public Health’s website for more information, tips and resources about COVID-19.

Be safe and stay well.

Peter Sloly, Chief of Police

3. Life savers

Last evening, Frontline officers responded to a call for service about an unconscious man in a home in the 200 block of Donald Street.

When two constables arrived on scene, they were directed to a man who was on the floor, with a faint pulse, gasping for air and turning blue. Officers were informed by bystanders that the man had consumed narcotics.

Officers immediately administered Naloxone and engaged in CPR (Cardiopulmonary resuscitation) while connecting him to an AED (Automated External Defibrillator).

The man regained consciousness and was transported by Ottawa Paramedics to a local hospital for further care.

Police regularly respond to such urgent medical calls. They carry and are trained to administer Naloxone and operate the AED. Naloxone is a medication used to block the effects of opioids.

If you see someone in medical distress, please call 911. This call can possibly stop an overdose and save a life.

4. OPS service changes

Ottawa Police are taking additional precautions given the current COVID-19 situation. As a result, the following service changes will be in effect until further notice:

Attending Police Stations

Our Front Desk Services hours of operation have changed to 8:00a.m. to 6:00p.m., seven days a week.

Front Desk staff will triage everyone attending a police station, from outside the station per posted instructions, to ensure that members of the public are made aware if a report can be submitted online so they do not have to come into the station. Please rest assured that if a member of the public needs to speak directly to a staff member, the Front Desk continues to be staffed to assist.

Community Police Centres

All Community Police Centres are CLOSED until further notice.

Records Checks and Copies of Police Reports

The Customer Service Desk at 2670 Queensview Drive is CLOSED for all walk-in service. We will continue to process requests, triage and prioritize those that are required for Pandemic response.

All Record Check requests can be submitted online at

Any questions or concerns related to your Record Check should be directed to This email is monitored during normal business hours between 7:30a.m. to 5:30 p.m., Monday-Friday. Applications submitted in relation to Pandemic Planning positions will be reviewed & scheduled by appointment only.

Any Freedom of Information requests, question or concern may be directed to This email is monitored during normal business hours between 8:00a.m. to 3:30p.m., Monday-Friday.

Collisions Reporting

Any collision without injuries must be reported first by telephone. You can do so by calling 613-236-1222 to obtain a report number and the telephone extension number of your nearest police station.

You will be instructed to come into your nearest police station to take photos of the damage if it exceeds $2,000. You will be given a telephone extension number to call once you arrive. Go directly to the Collision Reporting Centre’s photo booth located outside the Ottawa Police station nearest you. You will not have to come into the actual police station to finalize your collision report. Visit our website for information about reporting a collision.

PLEASE DO NOT ATTEND POLICE FACILITIES if you are exhibiting symptoms such as fever, cough or flu-like symptoms, if you have travelled outside of Canada within the last 14 days or if you have come into contact with a person who tested positive for COVID-19. Please visit for the most up to date information.

Make a police report online or by phone

File a report online for:

  • Theft (excluding theft of passports)
  • Lost Property (with a visible serial number or distinct marking such as a custom engraving)
  • Mischief/Damage to Property
  • Theft from Vehicle
  • Traffic Complaints
  • Drug Complaints
  • Fraud Complaints
  • Hate-Motivated Incidents
  • Add information to an existing report

The Police Reporting Unit remains open and available to take your call from 7:00a.m. to 12:00a.m. seven (7) days a week at 613-236-1222, extension 7300.

Evidence Control Section

The Evidence Control Section at 2799 Swansea Crescent is CLOSED for all walk-in service.

Appointments can be scheduled on an as-needed basis during modified business hours between 10 a.m. to 2:00 p.m., Monday-Friday.

We will continue to process requests on a case-by-case basis and prioritize those that are time sensitive.

Please send any requests or inquiries by email to or by calling the Evidence Control Section at 613-236-1222 ext. 5488.